OpenAI opened an incident affecting some U.S. business Mastercards on 2026-11-07 at 02:38:43 Asia/Shanghai. In its latest update, issued on 2026-11-07 at 09:29:31 Asia/Shanghai, OpenAI says it has applied a mitigation and is monitoring the affected services to confirm recovery. The status is monitoring, with impact none; the incident has not been marked resolved.
Earlier notices said payment declines could prevent automatic recharges and one-time API credit purchases. API requests may fail if the prepaid balance runs out. This is not a report of a service-wide API outage.
The overview reads All Systems Operational, and no components are marked as affected. That aggregate display does not mean this payment incident has been resolved.
For billing background, see OpenAI API pricing. These details come from OpenAI’s status page and status API. DigIntoAI hasn’t tested payments.